*Agenda subject to change
08:30 – 09:20
Registration, refreshments & networking

09:20 – 09:30
Introduction by Conference ChairAlisdair Gunn, Director, Framewire, & BIMA Scotland Council Member.

09:30 – 09:50
Keynote: ‘Harnessing technology for the benefit of society’
Chris Yiu, Senior Policy Fellow for Technology, The Tony Blair Institute for Global Change.

09:50 – 10:30
Digital Transformation Panel
Join us for a conversation on how digital is transforming Scotland, and what more needs to be done to fulfil the potential of our communities and the nation.

Featuring: Colin Cook, Director, Digital, The Scottish Government; Martyn Wallace, Chief Digital Officer, ‎The Digital Office Scottish Local Government; Polly Purvis, Chief Executive, ScotlandIS; Cat Leaver, Project Director, Brand Scotland.

10:40 – 11:00
Refreshments and networking
11:00 – 12:40

Knowledge Exchange Masterclasses and Interactive Workshops

The first in a series of interactive sessions delivered in three streams, covering public service design and delivery, skills and infrastructure, and growing Scotland’s digital and wider economies.


11:00 – 11:30
PUBLIC SERVICES: Transforming the public sector
Panellists: Anne Moises, Chief Information Officer, The Scottish Government; Martyn Wallace, Chief Digital Officer, The Digital Office of Scottish Local Government; Richard Gunson, Director, Gnos-tec; Margaret MooreHead of Regional Government, Sopra Steria.
Chaired by: Heather Robb, Technology and Information Manager, Stirling Council.


Innovation brings some degree of risk and for many organisations the fear of failure can be an innovation inhibitor. How can the public sector overcome risk aversion and create business cases to invest developing technologies? And furthermore, how can the public sector attract Scotland’s best digital talent to design, implement and develop public services?

11:00 – 11:30
THE ECONOMY: Supporting growth in the digital sector
Panellists: Polly Purvis, Chief Executive, ScotlandIS; Colin Cook, Director, Digital, The Scottish Government; Melinda Matthews Clarkson, Chief Executive, CodeClan; Maggie Morrison, Vice President, Public Sector, CGI.
Chaired by: Alisdair Gunn, Director, Framewire & BIMA Scotland Council Member.


Scotland is open for business and it’s digital technology sector is thriving. In this session panellists will discuss how we can support growth in the digital sector by scaling digital businesses and competing internationally; increasing cross-sector collaboration; attracting inward investment and creating inclusive economic growth. 

11:00 – 11:30
INFRASTRUCTURE: Ensuring a resilient digital nation
Panellists: Andy Grayland, Chief Information Security Officer, The Digital Office of Scottish Local Government; Keith McDevitt, Cyber Resilience Integrator, Scottish Government; Mandy Haeburn-Little, Chief Executive, Scottish Business Resilience Centre.

How can we ensure that our critical national infrastructure is secure and that our businesses and public organisations are resilient against cyber attack? 


11:35 – 12:05

PUBLIC SERVICES: Designing services around users
Panellists: Cat Macaulay, Head of User Research and Services Design, The Scottish Government; Leah Lockhart, Engagement Consultant; Clare Hillis, Head of Public Sector, Vodafone and Paul Duffy, Co – Director for IT and Telecommunications, Belfast Health and Social Care Trust

When designing public services, how can public service organisations and citizens work together to design better services and improve outcomes for users? 

11:35 – 12:05

THE ECONOMY: Supporting growth in the wider economy
Panellists: Stephen Ingledew, Chief Executive, FinTech Scotland; Mark Bevan, Chief Executive, SCDI; Gerry McCusker, Chair, BIMA Scotland.
Chaired by: Alisdair Gunn, Director, Framewire, & BIMA Scotland Council Member

Digital technology is the fastest growing sector in Scotland, but how can the digital technologies sector support growth of the wider economy? In this session panellists will discuss  cross sector collaboration; developing vital skills and attracting the world’s best talent; and fostering a culture of innovation in Scotland. 

11:35 – 12:05

INFRASTRUCTURE: Utility model for infrastructure – social benefit vs commercial impact
Panellists: Alan Johnston, Head of Digital Connectivity, Economy and Participation, The Scottish Government and Brendan Dick, MD BT Regions / Director, BT Scotland.
Chaired by: Darren Kilburn, Principal Consultant, FarrPoint

The aim of this session is to discuss the balance between commercial cost of building infrastructure with the wider social and commercial benefits, how can we prioritise social over commercial with regard to the investment decision. This would pull together aspects of USO/LFFN/R100 from a Government intervention perspective and play them against commercial incentives and wider social need. 


12:10 – 12:40

HEALTH: Technology enabled health and social care in Scotland
Speakers: Michelle Brogan, Home and Mobile Health Monitoring lead, NHS24; Hazel Archer, Video Conference and Attend Anywhere Lead, NHS24; Liza McLean, Head of eHealth Strategy and Policy, Scottish Government.

Showcasing the progress being made, including this year’s switch from analogue to digital telecare services, home and mobile health monitoring of conditions using tech and the use of attend anywhere video consultation system moving GP appointments out of GP practices and into community settings.

12:10 – 12:40

INFRASTRUCTURE: Digital masterplanning, Masterclass by Arup
Speaker: Steve Turner, Digital Cities Lead, Arup.

Digital technologies provide the potential to radically change the way we live and work in cities. Digital Masterplanning is an evolving tool that can transform the management of infrastructure and assets to the way services are delivered. In this Masterclass, learn how Digital Masterplanning can grow the job market and improve productivity; improve collaboration and engagement with citizens; and deliver improved outcomes at a reduced cost.

12:10 – 12:40

URBAN DIGITISATION: Creating a better tomorrow through urban digitisation and social innovation
Speaker: Mark Bouldin, Social Innovation, EMEA, Hitachi.

 Urban environments are serviced by a diverse set of public sector organisations, each of which collect masses of data and information in separate silos. These data-silos limit and restrict efficient collaboration, and the lack of information gained from sources present a significant opportunity for improvements across many urban functions. Around the World, Governments and Public Sector organisations alike are seeking new and smart ways to deliver services at lower cost, with increased efficiency, while also improving quality of life in urban environments.

In this session, learn how Hitachi’s Smart Spaces and Video Intelligence solutions enable governments and public sector organisations to obtain greater insights and key business intelligence by connecting new and existing data with other data sources to enable more efficient operations. 

12:40 – 13:35
Networking Lunch
13:35 – 13:45
CivTech® update:
Alexander Holt, Head of CivTech, The Scottish Government.

13:45 – 14:00
 State of the Tech Nation:
 Gerard Grech, Chief Executive, Tech Nation.

14:00 – 14:15
 Innovation to drive growth for all
Professor Charlie Jeffrey, Vice Principal, Edinburgh University.

14:15 – 14:25
Questions and discussion
14:25 – 14:40
Refreshments and networking

14:40 – 16:00
Knowledge Exchange Masterclasses and Interactive Workshops

The second in a series of six masterclasses/interactive workshops delivered in three streams, covering public service design and delivery, skills and infrastructure, and growing Scotland’s digital and wider economies.


14:40 – 15:10
PUBLIC SERVICES: Using data for public benefit
Panellists: Roger Halliday, Chief Statistician and Data Officer, The Scottish Government and Jenny O’Hagan, Head of Service Development, Development & Regeneration Services, Glasgow City Council.
Chaired by: Joshua Ryan-Saha, Skills Manager, The Data Lab.

What are the challenges, benefits and opportunities of using data to deliver better public services and improved outcomes for people in Scotland? 

14:40 – 15:10
HEALTH: The potential of technology
PanellistsJohn Wilson, Cofounder & CEO, Ajenta; Andrew Smithsimmons, CBT Therapist and Trainer & Senior Clinical Educator, IESO; Carol Sinclair, Associate Director in Public Health & Intelligence, NHS National Services Scotland.
Chaired by: Professor George Crooks, CEO, Digital Health Institute.

14:40 – 15:10
INFRASTRUCTURE:  Scottish Wide Area Network (SWAN), Masterclass by Capita
Speaker: Mike MacDonald, Head of Digital & Innovation, Capita, Toni Gribben, Scotland Manager, Cisco

In 2014 Capita was awarded the Scottish Wide Area Network (SWAN) contract. This has grown to support 52 public sector customers across 6,000 sites in Scotland. In this session learn how Capita is aligning with the Digital Strategy for Scotland across Healthcare, Education & Local Government and how Capita are driving the Internet of Things (IoT) and Smart City Agenda’s from the outside in.


15:15 – 15:45
PUBLIC SERVICES: Transforming health & social care
Panellists: Professor George Crooks, CEO, Digital Health Institute; Ian Dove, Director, Health Call Solutions; Christopher Wroath, Digital Director, NHS Education.

15:15 – 15:45
SKILLS: A digitally skilled nation
Panellists: Donald McLaughlin, Technology Sector Business Leader and Chair of Scotland’s Digital Technologies Skills Group; Kirsten Urquhart, Digital & Smart-Tech Director, Young Scot; Joshua Ryan-Saha, Skills Manager, The Data Lab.
Chaired by: Melinda Matthews Clarkson, Chief Executive, CodeClan.

 Despite the ubiquitous nature of digital technology, the demand for digital skills is rapidly exceeding the supply, with over 12,800 digital tech opportunities in Scotland available every year. In this session, panellists will discuss the future of work and addressing Scotland’s digital skills gap; upskilling the existing workforce and promoting diversity in the digital technologies sector.

15:15 – 15:45
INFRASTRUCTURE: Scotland’s BlockChain/DLT Strategy
Speakers: Peter Ferry, Founder and Commercial Director, Wallet.Services; Dr Hannah Rudman, Strategic Transformation Director, Wallet.Services; Alexander Holt, Head of CivTech, The Scottish Government.


This session will be the forum for the publication of research that will inform the Scottish Government’s Distributed Ledger Technology (DLT) strategy. The Government’s Digital Strategy for Scotland specifically identified Blockchain and DLT as a tool which could address common issues in digital public services.

It committed to exploring its potential and to sharing best practice with progressive international governments. Wallet.Services’, in partnership with the Scottish Government through the CivTech® programme, has explored the use of DLT in other jurisdictions around the world and assessed the capability and capacity available in the industry here in Scotland to support the Government’s ambition.

In this session Wallet.Services will summarise early use of DLT in public services around the world, outline its potential for digital transformation, and discuss its wider opportunity for economic development in Scotland.

16:00 – 16:30

Close of Conference

*Agenda subject to change